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SIFF Cartoons (1)

Emergency Support for IT and Ops

Imagine going to the ER and the attending doctor is not able to ask you what happened. All he has ...

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log4shell

Log4Shell: Finding Where You Are Vulnerable

I’m sure by now you are well aware of the Log4j 2 vulnerability which is putting an unprecedented ...

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network-automation-compliance

Network Automation != Network Compliance

In a recent study by EMA, The State of Network Automation: Configuration Management Obstacles are ...

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Facebook-Instagram-Outage

Learning from Facebook Global Outage Caused by Mis-Configuration

In a recent blog post, Facebook revealed that the global outage that lasted many hours was caused ...

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fastly-outage

Configuration Change Instrumental to Addressing Fastly’s June 8 Outage

Here is another example of a very visible outage experienced by Fastly. In this case, we highlight ...

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Salesforce-Outage-2021

Salesforce Outage Linked to DNS Configuration Change

Yes, another example of an incident. In this case a very visible global outage, due to infrastruct ...

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